Strategic Account Manager

Job Summary

A company in the healthcare industry is looking for a Strategic Account Manager.

Position Responsibilities

• Maintain and exceed quota goals for net retention rates, upsell/cross-sell expansion revenue, and lead generation
• Develop and maintain executive-level relationships with customers, conduct quarterly business reviews, and identify areas of renewal risk
• Be knowledgeable in the entire product suite, acquire and maintain customer references, and monitor and respond to NPS survey feedback and Customer Health scores

Required Qualifications

• 3+ years of experience in account management or sales in the healthcare industry
• Bachelor's degree in Business Administration, Healthcare Administration, or related field
• Proven track record of meeting and exceeding sales targets
• Excellent communication, negotiation, and problem-solving skills
• Ability to work independently and remotely