Strategic Account Representative

Job Summary

A company is looking for a Strategic Account Representative to provide exceptional service to its largest customers.

Key Responsibilities

• Perform account maintenance calls and execute contract business cases and account plans
• Drive customer satisfaction by meeting service level, financial objectives, and quality standards
• Educate key personnel at customer locations and support customer onboarding and product introductions

Required Qualifications

• 2+ years of relevant experience in client/customer management
• Intermediate proficiency with MS Office, especially Excel
• Experience in preparing, managing, and presenting customer reporting
• HS Diploma or equivalent required; 4-year degree preferred
• Experience with Salesforce, Snowflake, and/or JDE is a plus