Strategic Client Manager
Job Summary
Leading executive relationships for top enterprise clients, the full-time Strategic Client Manager will leverage expertise in revenue cycle management to enhance operational and financial performance, advance EHR adoption, and ensure client satisfaction in a remote setting.
Key Responsibilities:
- Develop and implement client success plans focused on retention, satisfaction, and growth objectives
- Measure client satisfaction and engagement through structured feedback and performance indicators
- Lead cross-functional teams to diagnose client performance challenges and establish corrective action plans
Required Qualifications:
- Bachelor's degree in business administration, Healthcare Management, or a related field (preferred)
- At least 7 years of healthcare revenue cycle experience, including 3 years in client-facing roles
- Demonstrated success in improving healthcare revenue cycle performance and client satisfaction
- Strong relationship-building skills with the ability to advise and influence healthcare executives
- Proven ability to analyze revenue cycle performance trends and present actionable recovery plans
Complete Job Description
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