Strategic Client Success Manager
Job Summary
Driving adoption and measurable value across a portfolio of enterprise accounts, the full-time Strategic Client Success Manager will serve as the primary point of accountability for client health, focusing on risk management, onboarding, and compliance systems in a remote capacity.
Key responsibilities
- Translate adoption data and business outcomes into actionable success plans for clients
- Identify at-risk accounts and lead responses to protect and grow client relationships
- Consult with clients post-deployment to ensure effective use of Intapp solutions and features
Required qualifications
- 8+ years of experience in client success, solution advisory, or consulting roles within professional services, preferably in the legal industry
- Demonstrated expertise with Intapp Intake, Conflicts, and/or Terms or related risk management and compliance domains
- Proven ability to manage executive-level stakeholder relationships across a portfolio of enterprise accounts
- Bachelor's degree required
- Ability to travel up to 10-20% of the year for client visits and industry events
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 38,936 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
