Strategic Communications Manager

Job Summary

A company is looking for a Strategic Communications Manager to develop and execute a comprehensive communications strategy.

Key Responsibilities

• Develop, implement, and refine a strategic communications plan aligned with company goals
• Guide responses to customer inquiries related to fraud concerns and package security metrics
• Analyze and translate complex customer metrics into clear communications for internal and external audiences

Required Qualifications

• Bachelor's degree in communications, Public Relations, or a related field
• 8+ years of experience in a customer-facing communication role, preferably in a government or large organization
• Proven track record in developing and executing successful communication strategies
• Experience in dealing with sensitive information related to fraud or security issues
• Ability to receive a USPS Public Trust Clearance