Strategic Construction Success Manager

Job Summary

A company is looking for a Strategic Construction Success Manager to support top enterprise accounts in a SaaS environment.

Key Responsibilities

• Own the success of a portfolio of top customers, managing complex stakeholder structures and deployments
• Build relationships with executive sponsors and frontline teams to drive adoption and communicate value
• Guide customers through large-scale deployments and change management while collaborating with cross-functional teams

Required Qualifications

• 3+ years of experience in a customer-facing SaaS role with ownership of renewals/adoption outcomes
• Experience supporting enterprise customers with complex, multi-stakeholder organizations
• Background in construction technology or direct construction experience is strongly preferred
• Strong business acumen with the ability to connect product adoption to measurable business outcomes
• Highly self-motivated and organized, with the ability to operate autonomously in a dynamic environment