Strategic Consulting Manager

Job Summary

Leading loyalty consulting and program design, the full-time Strategic Consulting Manager will maximize consumer connections and deliver enterprise value for clients while working remotely.

Key responsibilities

• Design, evolve, and optimize loyalty and engagement programs aligned with client goals
• Deliver strategic recommendations and actionable loyalty strategies in partnership with cross-functional teams
• Analyze research and performance data to create insights that guide customer experience and technology execution

Required qualifications

• Bachelor's degree required
• 5-8 years of experience in loyalty, CRM, customer engagement, or marketing strategy
• Experience across at least two verticals such as retail, travel, or financial services
• Strong understanding of loyalty mechanics and lifecycle marketing
• Ability to craft clear, data-driven narratives and build trusted client relationships