Strategic Customer Success Manager

Job Summary

A company is looking for a Strategic Customer Success Manager.

Key Responsibilities:

• Develop and implement customer success strategies that align with business goals and objectives
• Collaborate with cross-functional teams to ensure success and growth
• Monitor customer health metrics and proactively address potential issues or concerns

Qualifications:

• Bachelor's degree in healthcare, business, marketing, or a related field
• 12+ years of experience in client success management or a related field
• Strong customer relationship management skills
• Experience with developing and implementing client success strategies
• Knowledge of customer success best practices and industry trends