Strategic Customer Success Manager
Job is Expired
Location: Remote
Compensation: To Be Discussed
Staff Reviewed: Mon, Jul 01, 2024
Job Summary
A company is looking for a Strategic Customer Success Manager in the USA.
Key Responsibilities:
- Drive utilization, adoption, and expansion across assigned Strategic Accounts
- Accelerate engagement with users through onboarding and regular customer meetings
- Uncover growth opportunities within existing accounts and collaborate with other teams to drive expansion
Required Qualifications:
- 5+ years in customer success or account management in a B2B SaaS or translation-tech company
- 3+ years of project/program management experience
- Ability to understand the company's product vision and platform functionality
- High level of intellectual curiosity and a builder mentality
- Consultative approach and ability to navigate client complexities
COMPLETE JOB DESCRIPTION
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Job is Expired
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