Strategic Customer Success Manager

Job is Expired

Location: Remote

Compensation: Base+commission

Reviewed: Fri, Dec 12, 2025

Job Category: Customer Service

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced, Executive Level

Job Summary

A company is looking for a Strategic Customer Success Manager.

Key Responsibilities

Forge strategic partnerships to align client strategies with business outcomes
Drive value realization through comprehensive Customer Success plans and Business Reviews
Monitor customer health and mitigate churn risk to maintain renewal-ready accounts

Required Qualifications

Direct experience within the Transportation industry
7+ years of experience in customer success, account management, or client services
Proven ability to work effectively with Executive and C-Level teams
Experience with Google Suite and Salesforce
Project management and/or ITIL experience is a bonus

COMPLETE JOB DESCRIPTION

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Job is Expired

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