Strategic Engagement Manager

Job Summary

To drive AI adoption in key research and government institutions, the full-time Strategic Engagement Manager will manage the customer engagement cycle for Elsevier's AI solutions, building strategic opportunities and collaborating with technical teams, while working remotely.

Key responsibilities

• Building and closing strategic opportunities for LeapSpace and Elsevier's AI portfolio across various institutions
• Managing the full customer cycle, including discovery, qualification, solution design, and closing
• Leading solution sessions to communicate advanced AI capabilities to senior institutional leaders

Required qualifications

• 3-5 years of experience in AI/ML solution consulting, research workflow technology, or complex SaaS pre-sales
• Ability to engage with both technical and non-technical stakeholders effectively
• Comfortable with SaaS platforms, APIs, data infrastructure, and AI-enabled products
• Proven track record of managing long sales cycles independently
• Strong opinions and curiosity about the future of AI in research