Strategic Field Engineer

Job Summary

A company is looking for a Strategic Field Engineer to support flagship accounts and ensure high-quality customer experiences.

Key Responsibilities

• Execute technical work aligned to customer outcomes across adoption, risk reduction, and operational maturity
• Handle hands-on platform execution and support investigations and technical deep dives in customer environments
• Coordinate efforts across Sales Engineering, Customer Success, and Support to maintain execution continuity and drive progress

Required Qualifications

• 7-10+ years in cybersecurity or adjacent technical roles supporting enterprise environments
• Strong hands-on ability to work within security platforms and support investigation workflows
• Experience collaborating across pre-sales, post-sales, and support functions
• Ability to operate independently while aligning to broader account strategy
• Exposure to AI, security, or emerging technologies