Strategic Inside Sales Representative

Job Summary

Owning a sub-account under the Parent Strategic accounts, the full-time remote Strategic Inside Sales Representative will manage a portfolio of existing customers, driving renewal and growth opportunities while collaborating cross-functionally to ensure customer satisfaction and pipeline accuracy.

Key responsibilities

• Manage a portfolio of sub-accounts through structured cadence management and targeted outreach
• Own the full renewal cycle, from early engagement to negotiation and closing deals
• Develop and execute account-based strategies to expand UserTesting's footprint within the territory

Required qualifications

• 2-4 years of B2B SaaS sales or account management experience with a proven track record of exceeding targets
• Experience leading renewals and driving customer retention strategies
• Familiarity with MEDDPICC, Salesforce, and Gong
• Strong pipeline generation and qualification skills, confident in managing all stages of the sales process
• High drive and organizational discipline, with a passion for customer success in a fast-paced environment