Strategic Operations Manager

Job Summary

A company is looking for a Strategic Operations Manager who supports operational excellence across Sales and Customer Success.

Key Responsibilities

• Oversee operational cadence, ensuring structured discussions on booking forecasts and account activities
• Enforce criteria for risk management and track unresolved red flags across teams
• Assist with partner programs and ensure renewals are processed correctly

Required Qualifications

• 5+ years of experience in operations roles within SaaS or enterprise environments
• Deep understanding of sales motions and customer success metrics
• Proven experience working closely with senior Sales leadership
• Strong ability to design governance structures and manage cross-functional alignment
• Salesforce experience