Strategic Partnership Manager

Job Summary

Managing the established fintech partner ecosystem, the full-time Strategic Partnership Manager will oversee partner relationships, enable internal teams, and ensure operational efficiency for over 100 credit union clients in a remote setting.

Key responsibilities:

• Own day-to-day relationships with fintech and technology partners, facilitating regular communication and monitoring product updates
• Serve as the internal product expert, supporting Sales and Account Management teams with training and cross-sell opportunities
• Manage routine commercial tasks, including contract renewals and performance metrics tracking, while coordinating with Product and Implementation teams

Required qualifications:

• 3-6 years of experience in technology partnerships, fintech sales, SaaS, or strategic account management
• Comfortable in partner or client-facing conversations, demonstrating professionalism and credibility
• Familiarity with credit unions, community banks, or financial technology is a plus
• Organized self-starter with the ability to track commitments and follow through independently
• Collaborative mindset, working effectively across Sales, Account Management, Product Development, and Implementation teams