Strategic Sales Engineer

Job Summary

To support the sales organization, the full-time Strategic Sales Engineer will partner with Strategic Account Executives to assess technology risks and design solutions for SMB clients, while working remotely or in a hybrid model with three days per week at the Nashua, NH headquarters.

Key responsibilities

• Conduct technical discovery sessions and assessments to evaluate client environments and identify solution opportunities
• Design and scope managed IT services and cybersecurity solutions, ensuring alignment with customer needs and technical feasibility
• Deliver technical presentations and support the sales cycle by addressing client inquiries and leading RFP/RFI responses

Required qualifications

• 5+ years of experience in a technical pre-sales role, such as Sales Engineer or Solutions Architect, within an MSP or IT services environment
• Strong understanding of Microsoft 365, cybersecurity, cloud infrastructure, and managed service delivery models
• Proven ability to create technical documentation, including Statements of Work and solution designs
• Experience collaborating with sales teams to support recurring revenue sales processes
• Familiarity with CRM and MSP tools like Salesforce or ConnectWise