Strategic Services Support Analyst

Job Summary

A company is looking for a Strategic Services Support Analyst.

Key Responsibilities

• Deliver high-touch, white-glove support to strategic accounts customers
• Provide technical support via calls, emails, and chat sessions across multiple platforms
• Create and track support tickets, manage high volumes while ensuring quality and responsiveness

Required Qualifications

• High school diploma or equivalent
• 1+ years of experience using Google Workspace tools
• 1+ years of experience in the Customer Service field
• 1+ years of experience in Educational Technology