Strategy and Implementation Manager

Job Summary

A company is looking for a Strategy and Implementation Manager to lead client platform launches and optimize claims operations.

Key Responsibilities

• Develop expertise in SaaS products to guide customers through implementations
• Lead end-to-end implementations for global insurance carriers as the primary project manager
• Gather and translate customer feedback into product and enhancement recommendations

Required Qualifications

• Bachelor's degree in a business-related field
• 3-5+ years of experience in customer-facing, project or client management roles
• Strong understanding of how business strategy impacts operating models
• Experience working with cross-functional teams
• Proficiency with productivity and collaboration tools (e.g., Microsoft Office, Google Suite)