Strategy and Operations Associate

Job Summary

A company is looking for a Strategy and Operations Associate - Platform.

Key Responsibilities

• Oversee operations team's efforts around quoting and telecom service installations to enhance customer experience
• Define and track team and individual KPIs for continuous improvement
• Optimize quoting and implementation processes to improve customer experience

Required Qualifications

• 2+ years of experience in investment banking, consulting, startup operations, or related fields
• Strong project management skills and ability to manage large data sets
• Ability to critically analyze processes and identify improvement opportunities
• High emotional intelligence for influencing stakeholders effectively
• Location in NYC is a bonus