Strategy and Operations Manager

Job Summary

A company is looking for a Strategy & Operations Manager - Self-Service Cloud.

Key Responsibilities

• Partner with product engineering and marketing to create projects that enhance consumption growth and customer retention
• Design incentive structures and targets for the Self-Service Cloud business
• Perform data analysis to identify trends and opportunities for efficiency improvements

Required Qualifications

• BS/BA or equivalent experience required
• 7+ years of experience in Sales or Field Operations, Strategy, FP&A, or Management Consulting within SaaS organizations
• Proven ability to structure complex problems and develop actionable solutions
• Experience with Salesforce.com and proficiency in MS Office, particularly Excel and PowerPoint
• SQL experience is required; familiarity with Elasticsearch or Kibana is a plus