Strategy and Operations Manager

Job Summary

To support the scaling of DoorDash's LCSP program, the full-time remote Strategy and Operations Manager will build the Account Management function, oversee partner onboarding, and develop strategies for managing business partners effectively.

Key responsibilities

• Establish and manage the Account Management framework for LCSP, including partner health and performance incentives
• Develop strategies for sourcing, onboarding, and ramping partners as the program scales
• Act as the primary liaison for LCSP entrepreneurs post-launch, collaborating with operators on performance and business health

Required qualifications

• 5+ years of experience in high-growth environments such as tech, fintech, or consulting
• Proven ability to manage business partners and leverage their insights for improvement
• Experience in structuring undefined problems and utilizing data for decision-making (proficiency in SQL/Excel)
• Entrepreneurial mindset with the ability to prioritize in zero-to-one environments
• Capability to navigate between high-level strategy and detailed execution while taking ownership of outcomes