Strategy Consultant - Public Trust

Job Summary

A company is looking for a Contact Center Modernization - Strategy Consultant.

Key Responsibilities

• Support the development and execution of strategic initiatives for large-scale clinical contact center transformation programs
• Prepare briefing materials, executive presentations, and leadership communications to ensure alignment across stakeholders
• Facilitate and support weekly meetings with cross-functional teams to capture inputs and track progress

Required Qualifications

• 5+ years of experience in management consulting, strategy, or analytics, supporting complex initiatives or workstreams
• 3+ years of experience supporting large-scale organizational transformation strategies
• 1+ year of experience working in or with the Federal Government
• 3+ years of experience working directly with diverse stakeholders, including face-to-face client engagement
• Bachelor's degree in Business, Healthcare Administration, Information Systems, or a related field