Strategy & Operations Manager

Job Summary

A company is looking for a Strategy & Operations Manager (Contract).

Key Responsibilities

• Define and execute strategies to enhance customer experience and operational performance
• Monitor and optimize KPIs related to customer experience and operational success
• Build and maintain analytical models and reporting frameworks to inform strategic decisions

Required Qualifications

• 6+ years of experience in strategy, operations, consulting, product, or related fields
• Bachelor's degree in Math, Statistics, Economics, Computer Science, or a related field
• Strong analytical skills with expertise in SQL and Excel/Google Sheets
• Experience with ETL processes and A/B testing
• Python experience is preferred