Streaming Support Engineer

Job Summary

Seeking a full-time Streaming Support Engineer to work remotely, responsible for deploying, supporting, and maintaining advanced streaming infrastructure while collaborating with technical and editorial teams to ensure seamless delivery across various platforms.

Key Responsibilities

• Deploy and manage streaming hardware, including Edge Encoders and GPIO-based workflows
• Provide Tier-2 support for streaming issues escalated from the Digital Support team
• Monitor and troubleshoot FAST and Direct-To-Consumer (DTC) distribution systems

Required Qualifications

• Proficient in SCTE 104/35 digital ad insertion standards
• Experience with SRT, RTMP, HLS, and Transport Stream (TS) streaming protocols
• Hands-on experience with vMix, BitFocus Companion, and related live production tools
• Understanding of FAST channel architecture and DTC distribution platforms
• Familiar with master control systems and GPIO-triggered automation