Student Accounts Coordinator

Job Summary

Assisting the Student Accounts Manager in a full-time remote capacity, the Student Accounts Coordinator will manage detailed student account analysis, counsel students on financial processes, and ensure compliance with federal and institutional policies related to student aid.

Key responsibilities:

• Conduct detailed analysis and reconciliation of student accounts while monitoring compliance with financial policies
• Provide guidance to students on document intake, awarding, disbursement, and withdrawal processes
• Collaborate with cross-departmental teams to resolve escalated student issues and ensure effective communication regarding financial obligations

Required qualifications:

• Bachelor's degree or equivalent advanced learning attained through experience required
• 1 year of relevant work experience required
• Familiarity with Title IV federal regulations is a plus
• Experience with student information systems preferred
• Higher-education finance-related experience preferred