Student Outreach Specialist

Job Summary

A company is looking for a Student Outreach Specialist, 100% remote.

Key Responsibilities

• Manage inbound and outbound customer calls, chats, and texts while meeting productivity goals
• Provide timely, accurate, and professional assistance on all inquiries
• Document and update customer information in the CRM system

Required Qualifications

• High school diploma or equivalent
• Ability to establish and maintain rapport with customers
• Self-starter with a high degree of internal motivation
• Ability to operate and navigate various technical devices and systems
• Must be able to troubleshoot common computer issues