Student Records Generalist

Job Summary

Supporting core University Registrar functions, the part-time Student Records Generalist will manage enrollment services and student records processing while ensuring compliance with policies and procedures, interacting with diverse stakeholders, and providing customer service in a timely and accurate manner.

Key responsibilities

• Maintain status as a VA certifying official and complete VA certifications as needed
• Perform registration and schedule adjustments, and process major/minor declarations and degree program substitutions
• Support front-end customer service during peak traffic and respond to inquiries via email and phone

Required qualifications

• High school diploma or equivalent
• Demonstrated ability to effectively interact with a diverse population
• Strong organizational and time management skills
• Ability to make independent decisions using complex guidelines
• Proficiency in data and records management, as well as MS Office