Student Services Specialist

Job Summary

A company is looking for a Student Services Specialist, CFFP.

Key Responsibilities

• Advises students on academic programs, policies, and procedures while liaising with other departments
• Evaluates and monitors students' academic progress, developing outreach strategies as needed
• Handles general student inquiries and concerns, advocating for positive student experiences

Required Qualifications

• High School Diploma or GED
• 1+ year of service experience, preferably in customer support or customer relations
• Familiarity with internal IT and business systems
• Proficiency in MS Office and Gmail
• Self-motivated with a positive demeanor and ability to adapt to changes