Student Success Advisor

Job Summary

A company is looking for a Student Success Advisor.

Key Responsibilities:

• Support enrolled students and parents through outstanding customer service via phone, chat, and email
• Deliver effective student communications and serve as a liaison between students and team members
• Provide basic technical support and undertake daily administrative tasks

Qualifications:

• At least one year of professional experience in customer service
• Enthusiastic, confident, and optimistic demeanor with the ability to thrive in a fast-paced environment
• Ability to manage time and work remotely
• Modern tech fluency, including MS Office suite and experience with CRM tools
• Experience in test preparation, academic support, or admissions is a plus