Student Support Advisor

Job Summary

A company is looking for a Student Support Advisor to provide essential support to students throughout their educational journey.

Key Responsibilities

• Assist with new student enrollment by providing information on programs, costs, and funding options
• Monitor student accounts and evaluate academic and financial awards to promote positive outcomes
• Identify and address potential academic and financial obstacles by analyzing student data

Required Qualifications

• Some college coursework required
• Minimum of 1-year of customer service or advising experience in an educational setting
• Eligibility to access the NSLDS system and not in default of Title IV Federal aid
• Proficient in Microsoft Office suite and database software systems
• Ability to maintain a distraction-free work environment with required internet connectivity