Student Support Advisor

Job Summary

A company is looking for a Student Support Advisor to assist students throughout their educational journey.

Key Responsibilities

• Provide support for new student enrollment and offer information on programs and funding options
• Monitor student accounts and analyze data to identify and address academic and financial obstacles
• Advocate for students by connecting them with resources and maintaining accurate documentation of interactions

Required Qualifications

• Some college coursework required
• A minimum of 1-year of exceptional customer service or advising experience in an educational setting
• Proficiency in Microsoft Office suite and database software systems
• Ability to work in a distraction-free environment with reliable internet access
• Eligible to access and maintain the NSLDS system without being in default of Title IV Federal aid