Student Support Advisor

Job Summary

A company is looking for a Student Support Advisor to assist students in their educational journey.

Key Responsibilities

• Support new student enrollment by responding to inquiries and explaining program requirements and funding options
• Monitor student accounts and identify academic and financial barriers to support persistence and successful outcomes
• Document all student interactions and collaborate across departments to deliver a high-quality, student-centered experience

Required Qualifications

• Some college coursework required
• Minimum of one year of customer service or advising experience in an educational setting
• Eligibility to access and maintain the NSLDS system without default on Title IV federal aid
• Proficiency in Microsoft Office applications and database systems
• Home office equipped with a reliable internet connection meeting specified requirements