Subscription Program Coordinator

Job Summary

Supporting the day-to-day operations of subscription programs, the contract Subscription Program Coordinator will manage order fulfillment processes, validate customer information, and collaborate with various internal teams while working remotely.

Key responsibilities

• Coordinate daily operations for subscription programs and ensure efficient order processing
• Partner with internal teams to resolve billing, fulfillment, and subscription issues
• Track open issues and maintain accurate records while identifying process improvement opportunities

Required qualifications

• High school diploma or equivalent
• 0-2 years of experience in operations, customer support, or program coordination
• Strong organizational and communication skills
• Ability to manage multiple priorities with attention to detail
• Proficiency in Microsoft Office, including Excel