Supervisor, Centralized Services
Job Summary
Leading a team of Specialty Pharmacy Care Coordinators during west coast hours, the full-time Supervisor, Centralized Services will manage daily operations, ensure team engagement, and deliver exceptional patient care while collaborating with leadership on performance metrics and training initiatives.
Key responsibilities
- Provide daily oversight and management of a team focused on specialty pharmacy workflows
- Coordinate care coordinator deployment, training, and performance management to ensure service continuity
- Drive operational performance and accountability through metrics and performance reviews
Required qualifications
- Proven management experience in specialty pharmacy or related healthcare settings
- Hands-on expertise with specialty pharmacy workflows and relevant software systems
- Experience with specialty drug categories such as oncology, immunology, or neurology
- Strong understanding of change management and team dynamics
- Data-driven mindset with the ability to analyze metrics for continuous improvement
Complete Job Description
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