Supervisor of Complex Claims

Job Summary

Supervising a team of Complex Claims professionals, the full-time Supervisor of Complex Claims will ensure daily execution and timely resolution of complex claims for client hospital accounts while working remotely.

Key responsibilities

• Providing day-to-day leadership and coaching for Complex Claims team members
• Managing inventory and workflow priorities to support timely claim resolution and revenue realization
• Tracking productivity, aging, recovery, quality, and compliance metrics to identify trends and risks

Required qualifications

• Associate or Bachelor's degree or equivalent combination of education and relevant experience
• 3-5 years of revenue cycle experience, preferably in complex claims, billing, appeals, or collections
• 1+ year of lead, acting supervisor, or people leadership experience preferred
• Working knowledge of payer processing, reimbursement methodologies, and claims resolution strategies
• Experience using analytics or reporting tools; Power BI exposure preferred