Supplier Helpdesk Specialist

Job Summary

Serving as the primary point of contact for suppliers, the remote Supplier Helpdesk Specialist will manage inquiries related to onboarding, invoicing, payment status, and system access, ensuring a seamless supplier experience in a contract role.

Key Responsibilities

• Act as the first point of contact for supplier inquiries via phone, email, and ticketing platforms
• Provide guidance on supplier registration, invoice submission, and procurement processes
• Troubleshoot and resolve supplier portal and system access issues promptly

Required Qualifications

• High School Diploma or GED equivalent
• 1-3 years of experience in supplier support, procurement operations, or accounts payable
• Working knowledge of Procure-to-Pay (P2P) processes and supplier lifecycle management
• Experience with supplier-facing systems or enterprise applications
• Proficiency in Microsoft Office applications, including Excel and Outlook