Support Analyst

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, May 16, 2025

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Job Summary

A company is looking for a Support Analyst to provide technical support to B2B customers using their applications.

Key Responsibilities

Provide support via phone, email, and chat for applications
Diagnose and troubleshoot customer issues, documenting details and resolutions
Write and maintain support documentation and collaborate with technical teams as needed

Required Qualifications

1+ year of experience in software support or customer service roles
Experience supporting enterprise software or B2B clients
Proficiency in MS Office (Excel, Word, Outlook)
Understanding of client-server applications
Willingness to learn and collaborate in a team-oriented environment

COMPLETE JOB DESCRIPTION

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Job is Expired

Company Overview

Company Company Name

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