Support Analyst

Location: Remote

Compensation: To Be Discussed

Reviewed: Mon, May 11, 2026

This job expires in: 29 days

Job Category: Information Technology

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Support Analyst to provide technical and account management support for clients using their real estate software.

Key Responsibilities:

Learn and understand the real estate CRM and IDX website products thoroughly
Troubleshoot technical issues and collaborate with platform experts to resolve problems
Create and maintain clear documentation for client-facing and internal knowledge bases

Required Qualifications:

High school diploma or GED
1-3+ years of experience in customer support or customer success in a SaaS environment
Proficient understanding of IT fundamentals and experience troubleshooting technical issues
Familiarity with HTML/CSS/JavaScript, APIs/JSON, and DNS
Experience with web-based help desk platforms and CRM systems

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Apply

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...