Support Analyst - Data Center

Job Summary

A company is looking for a Support Analyst - Data Center.

Key Responsibilities

• Lead and oversee technical projects related to IT process improvements and datacenter operations
• Coordinate cross-functional teams to ensure timely delivery of project milestones
• Analyze project data and generate reports to support decision-making and process enhancements

Required Qualifications

• Minimum of 5-7 years experience managing technical projects in IT or data center environments
• Proficiency in data visualization tools such as Power BI and experience with ticketing systems
• Strong analytical skills with the ability to interpret complex data and provide actionable insights
• Experience with IT service management processes and change management frameworks