Support Center Representative

Job Summary

A company is looking for a Representative, Support Center.

Key Responsibilities

• Provides service support to members and providers through various communication channels
• Conducts surveys related to health assessments and member/provider satisfaction
• Accurately documents details related to member or provider inquiries

Required Qualifications

• Up to 1 year of customer service or call center experience in a fast-paced environment
• Data processing experience
• Ability to maintain confidentiality and comply with HIPAA
• Basic proficiency in Microsoft Office and applicable software programs
• Ability to establish and maintain positive work relationships