Support Center Representative

Job Summary

A company is looking for a Representative, Support Center.

Key Responsibilities

• Provides service support to members and providers through various communication channels
• Conducts surveys related to health assessments and member/provider satisfaction
• Documents details related to member or provider inquiries accurately

Required Qualifications

• Up to 1 year of customer service, call center, or sales experience in a fast-paced environment
• Data processing experience
• Ability to maintain confidentiality and comply with HIPAA regulations
• Basic proficiency in Microsoft Office suite and applicable software programs