Support Clerk

Job Summary

A company is looking for a Support Clerk I to manage customer account information and ensure data accuracy.

Key Responsibilities

• Research and update account numbers using the company's intranet site and Excel spreadsheets
• Prioritize and verify the accuracy of work, returning completed tasks to designated departments
• Maintain communication with management regarding account changes and coordinate updates to vendor files

Required Qualifications

• High school diploma or equivalent combination of education and experience
• Prior keyboard experience or specialized training
• Working knowledge of utility processing procedures
• Basic knowledge of Microsoft Office suite (Word, Excel, and Outlook) preferred