Support Coordinator

Job Summary

A company is looking for a Support Coordinator who assists care/case managers with non-clinical activities.

Key Responsibilities

• Provide customer service related to authorization updates and care coordination
• Manage requests from members, providers, and care management teams regarding authorizations
• Document member information and ensure compliance with internal procedures and HIPAA requirements

Required Qualifications

• High School diploma or GED from an accredited institution
• Prior experience in a customer service environment
• Working experience in a fast-paced environment
• Proficient in Microsoft Office Suite applications including Excel, Word, and Outlook