Job is Expired
Location: Florida, Illinois, Iowa, Maine, Maryland, Michigan, Minnesota, Missouri, Nebraska, New Jersey, North Dakota, Pennsylvania, South Dakota, Texas, Wisconsin
Compensation: To Be Discussed
Staff Reviewed: Thu, Sep 21, 2023
Job Summary
A company is looking for a Support Desk Specialist.
Key Responsibilities:
- Provide technical support and remote help desk services to clients, escalating when necessary
- Review current systems and make recommendations for improving efficiency
- Identify recurring issues and provide proactive recommendations to improve network performance and reliability
Required Qualifications:
- Bachelor's degree and two years of relevant experience
- Current certifications such as MCSA, CMNA, CCENT, CCA, VCA, EMC-SA, BAIS, A+, N+, or Security+ preferred
- Solid understanding of network operating systems, applications, and services
- Proficiency with business collaboration tools such as MS Office applications
- Ability to prioritize tasks, multitask, and meet deadlines
