Support Developer
Job Summary
Providing exceptional customer support for systems integration solutions, the full-time remote Support Developer will assist clients in using the Digibee platform, troubleshoot technical issues, and contribute to improving support processes.
Key responsibilities
- Support customers in the development and use of the Digibee Platform
- Troubleshoot technical issues and ensure timely resolution of client requests
- Contribute to the continuous improvement of internal processes and support activities
Required qualifications
- Solid knowledge in programming logic and integration patterns
- Experience with SQL and NoSQL (MongoDB), web services, JSON, XML, REST, and SOAP
- Familiarity with HTTP/HTTPS protocols and basic networking concepts
- Ability to manage critical incidents and communicate effectively with teams
- Fluency in English and intermediate Spanish
Complete Job Description
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