Support Developer
Job Summary
Providing exceptional support for systems integration solutions, the full-time remote Support Developer will assist customers in utilizing the Digibee platform, troubleshoot technical issues, and enhance customer service quality through effective communication and process improvement.
Key responsibilities
- Support customers in the development and use of the Digibee Platform
- Troubleshoot technical issues and ensure timely resolution of client requests
- Contribute to the continuous improvement of internal processes and customer support services
Required qualifications
- Solid knowledge in programming logic and integration patterns
- Experience with SQL and NoSQL databases, web services, and APIs
- Understanding of HTTP/HTTPS protocols and basic networking concepts
- Ability to manage critical incidents and communicate effectively with teams
- Fluency in English and intermediate Spanish
Complete Job Description
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