Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Reviewed: Wed, Jun 11, 2025

Job Category: Information Technology

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a Support Engineer.

Key Responsibilities

Handle customer cases and ensure prompt support within SLAs
Engage with customers to diagnose and resolve issues using a ticketing system
Contribute to the internal and external product knowledge base and assist in troubleshooting

Required Qualifications

Interest in learning about open-source databases and related technologies
Experience in supporting customers in a SaaS environment
Basic-level knowledge of Linux and networking
Familiarity with at least one public cloud service (AWS, Google Cloud, Azure)
Willingness to collaborate and learn from colleagues

COMPLETE JOB DESCRIPTION

The job description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...

Job is Expired

Company Overview

Company Company Name

Headquarters Headquarters

Founded Founded

Website

The company description is available to subscribers. Subscribe today to get the full benefits of a premium membership with Virtual Vocations. We offer the largest remote database online...