Support Engineer

Job is Expired

Location: Remote

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 06, 2024

Job Category: Information Technology

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced

Education Level: Bachelors

Job Summary

A company is looking for a Support Engineer.

Key Responsibilities:

Manage and coordinate recovery efforts for production processes, SLA's, and client satisfaction
Act as a liaison between technical and operational teams, troubleshooting application support and file processing issues
Monitor support ticket queue, troubleshoot technical issues, and collaborate with appropriate teams

Required Qualifications:

Bachelor's degree in computer science, information technology, or related field
3-5+ years of experience in developing/supporting enterprise-level applications software
Deep knowledge of application architectures, workflows, and monitoring tools
Experience with SQL, Oracle, PL/SQL, MS Access, DB Management tools, PowerShell, Bash or VB scripting, and Java EE and/or .NET frameworks
Familiarity with medical claims processing and practices is a plus

COMPLETE JOB DESCRIPTION

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Job is Expired

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