Support Engineer

Job is Expired
Location: Remote
Compensation: To Be Discussed
Reviewed: Fri, May 23, 2025

Job Summary

A company is looking for a Middle Support Engineer to provide technical support and enhance system efficiency.

Key Responsibilities
  • Provide first-line support for third-party tools and monitor product status
  • Administer access control, troubleshoot service-related issues, and automate routine tasks
  • Collaborate with the DevOps team and maintain the knowledge base with troubleshooting documentation
Required Qualifications
  • 2-3 years of experience in technical support or IT service desk (L2)
  • Proficiency in administering Google Workspace, Jira, Slack, and related services
  • Hands-on experience in automating processes and basic knowledge of programming languages
  • Basic understanding of databases, SQL queries, and API technologies
  • Very good level of English, at least upper-intermediate

COMPLETE JOB DESCRIPTION

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