Support Engineer

Job Summary

A company is looking for a Support Engineer I.

Key Responsibilities

• Provide hardware and firmware deployment support for appliances
• Engage in troubleshooting activities and assist with ticket handling
• Assist customers with network infrastructure configuration and third-party integrations

Required Qualifications

• Two years of experience in IS or IT
• In-depth knowledge of the OSI Model
• Understanding of network infrastructure routing and switching concepts
• Ability to work cooperatively with others and in fast-paced environments
• Reliable attendance